RecallsSafe

SMS Messaging Program

RecallsSafe · operated by Raha Services, Inc. · How we send text messages, and how to stop them.

1. The program

This program sends you two kinds of text message from RecallsSafe:

Message frequency varies. There is no schedule. Recall alerts are event-driven and depend entirely on whether a registered product is recalled; verification codes are sent once per action you take.

Message and data rates may apply for each message you receive.

2. How you opt in

You opt in by ticking an unchecked consent box when you create a RecallsSafe account. The box is never pre-selected.You can create an account without ticking the box — if you decline, you still create an account and receive verification by email only. If you tick the box, you receive both email and SMS verification codes.

The checkbox appears on all three of our account-creation surfaces:

The wording of the box is identical in all three places, and it is this sentence:

The control above is a reproduction of the sign-up checkbox, shown unticked. It is not a live control — to opt in, create an account and tick the box there.

We record your consent. When you tick the box, RecallsSafe stores the date and time, the version of the wording you agreed to, and technical details of the request — the platform you signed up from, a truncated copy of your phone number’s originating network, and your browser or device identifier. This exists so that we can prove to you, to a mobile carrier, or to a regulator that a specific person was shown a specific sentence and agreed to it. See our Privacy Policy for what we collect and how long we keep it.

We do not sell or share your opt-in. Your mobile number and your SMS opt-in data are not sold or shared with third parties for marketing purposes. See section 1.4 of the Privacy Policy.

Screenshots

Website sign-up consent — a real capture of the live page, taken automatically by our test suite so it cannot drift from the real thing:

The RecallsSafe website sign-up form, showing the unchecked SMS consent checkbox above the Create Free Account button, with the wording: I agree to receive SMS recall alerts for products I register. Message and data rates may apply. Reply STOP to cancel at any time.
Web sign-up — the SMS consent box, immediately above the Terms checkbox and the submit button.

Android app sign-up — real captures from the RecallsSafe Android app (Samsung Galaxy A05, taken 2026-10-06). The SMS consent box is unticked by default and is never pre-selected; the account can be created without ticking it, because SMS consent is not a condition of using RecallsSafe:

The RecallsSafe Android sign-up screen. The SMS consent checkbox, unticked, reads: I agree to receive SMS recall alerts for products I register. Message and data rates may apply. Reply STOP to cancel at any time. A link below it reads SMS program details, opt-out and help. The Terms and Privacy checkbox is below, also unticked, above the Create Account button.
Both boxes unticked on arrival.
The same Android sign-up screen with only the Terms and Privacy checkbox ticked. The SMS consent checkbox is still unticked and the Create Account button is enabled.
Only Terms ticked: Create Account is enabled with SMS consent left unticked.

iOS app sign-up — real captures from the RecallsSafe iPhone app (TestFlight build 57, taken 2026-10-06). The SMS consent box is unticked when the screen opens and is never pre-selected. It sits directly above the Terms checkbox and the Create Account button, with a link to this page:

The RecallsSafe iPhone sign-up screen. The SMS consent checkbox, unticked, reads: I agree to receive SMS recall alerts for products I register. Message and data rates may apply. Reply STOP to cancel at any time. A link below it reads SMS program details, opt-out and help. The Terms and Privacy checkbox is below it, also unticked, above the Create Account button.
Both boxes unticked on arrival.
The same iPhone sign-up screen after the person has ticked the SMS consent checkbox and the Terms checkbox, with the Create Account button enabled.
After the person ticks the boxes themselves.

3. How to opt out

Reply STOP to any message from us and you will stop receiving text messages from RecallsSafe. Standard messaging rates may apply to the reply.

You can also turn SMS alerts off yourself at any time in Account Settings → Alert Channels, without replying to anything. Turning SMS alerts off there stops recall alerts; to also stop account verification texts, contact us and ask us to remove your number from the program.

Note that opting out stops all messages from this program, including verification codes. If you later need a code to verify a new number, contact support and we will send it another way.

4. How to get help

Reply HELP to any message from us and you will receive information about the program and how to reach us.

You can also email us directly at support@recallssafe.com, or use the contact form at recallssafe.com/contact. For privacy questions, data requests or to delete your data, write to privacy@recallssafe.com.

5. Message and data rates

Message and data rates may apply for every message sent or received through this program, charged by your mobile carrier and not by RecallsSafe. Your carrier may delay or filter messages from short codes. Message frequency varies, as described in section 1.

Carriers are not liable for delays or failures in the delivery of any message sent through this program.

6. Contact and further reading

Raha Services, Inc. d/b/a RecallsSafe. RecallsSafe provides information only — always confirm a recall with the government agency or manufacturer before acting on it.

Terms of Service · Privacy Policy · Contact Us